A C Lloyd (Builders) Limited has prospered on a foundation of quality and participative management. We are proud of this heritage and seek to achieve greater success in the future. To do this, we satisfy our Customer's expectations.
As an organisation, we pledge the following:
- A committed MANAGEMENT, that promotes quality performance and accepts the responsibility to "change the system" when "the system" prevents people from doing their jobs effectively.
- Open and timely two-way COMMUNICATIONS, which foster co-operation and mutual support from all employees.
- PEOPLE who understand that the stakeholders are the purpose of our work and the reason for our existence.
- To consistently provide PRODUCTS that meet Customer and applicable Regulatory requirements and enhance Customer satisfaction.
Every activity and every person has a quality mission; to identify their Customer and to assure consistent performance which meets the Customer's expectations.
The policies, system and build procedures laid down in this Quality Management System are based upon the requirements of the International Standard BS EN ISO 9001:2008.
The success of our business requires that we make Quality in all that we do, part of every job, at all levels of the Company.
The aim of the Quality Management System is to involve every employee from every department and all activities.
We work in partnership with our Customers and our Supply Chain to build quality products that aim to enhance Customer satisfaction.
We are committed to continually improving the effectiveness of our Quality Management System by the regular review of our Quality Objectives.